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FAQS



Q: Does NutraExpress offer 100% product quality guarantee?
A: We guaranteed the shipping of wellness and freshness products.

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Q: Is my purchase guaranteed?
A: Your purchase is guaranteed directly by Nutraexpress.com. The manufacturers of the brands we sell are not obligated to warranty these products.

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Q: When will my order ship?
A: We keep many products in stock, in order to guarantee the freshness and current of the products. You should receive your order within 7-10 business days from the date ordered.
Delivery times may vary depending on the destination. If we have the product in stock it will ship out immediately, you will receive a tracking number via email. In the case that an item in your order is unavailable, we will ship what is in stock.
For more information please read Shipping Policy.

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Q: How is my information managed?
A: We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
For more information please read Privacy Policy

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Q: What is your return policy on products purchased at NutraExpress.com?
A: You may return unopened items for refund or credit within 7 days of receipt with the exception of special requests, probiotics and any other product that requires refrigeration. These items are non-refundable. In the event that your shipment is damaged, expired, incorrect, or unsatisfactory, please e-mail us immediately for a resolution. All returns require an Return Merchandise Authorization (RMA number), please contact us by email to: returns@nutraexpress.com.
For more information please read Shipping Policy

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Products and claims made about specific products on or through this site have not been evaluated neither by NutraExpress or the United States Food Drug Administration nor any company or third party related to, or linked to NutraExpress, and are not intended to diagnose, treat, cure or prevent disease. The information provided on this website is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. Do not self-diagnose, you should consult with a health care professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

Product reviews and ratings by previous or current customers are not intended as a substitute for appropriate medical care or advice. Please consult to your health care specialist prior to take advantage of the reviews given.

Your purchase is guaranteed directly by NutraExpress.com. The manufacturers of the brands we sell are not obligated to warranty these products.

Promotions, discounts and prices are subject to change without notice.

NutraExpress.com is not an authorized seller of the brands we sell and is in no way affiliated with, authorized, sponsored or related to the manufacturers of the brands mentioned in this web site store. All trademarks are property of their respective owners.

All contents © Copyright 2011 Nutraexpress.com. All rights reserved.