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Merchant Services


Shipping Policy


1. Time of Shipping

We keep many products in stock, in order to guarantee the freshness and current of the products. You should receive your order within 7-10 business days from the date ordered, Your credit card will only be charged for the ship items. Delivery times may vary depending on the destination. If we have the product in stock it will ship out immediately, you will receive a tracking number via email. In the case that an item in your order is unavailable, we will ship what is in stock. You will not be charged for that item. You are charged only for items that are in-stock and shipped. We do not ship backorders items. You may place another order later or find an alternative product.


You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States. We reserve the right to use various carriers in order to insure the best and fastest service possible. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method and your shipment’s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax.


We offer FREE SHIPPING within the 48 Contiguous United States on most products. This offer does NOT apply to Hawaii, Alaska or Puerto Rico, APO and FPO addresses. This FREE Shipping offer is subject to expire without notice.


All products in stock are usually shipped same business day on orders placed before 2:00 PM EST.


Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.



2. Products Returns

You may return unopened items for refund or credit within 7 days of receipt with the exception of special requests, probiotics and any other product that requires refrigeration. These items are non-refundable. In the event that your shipment is damaged, expired, incorrect, or unsatisfactory, please e-mail us immediately for a resolution. All returns require a Return Merchandise Authorization number (RMA number), please contact us by email to: returns@nutraexpress.com. In your email, please include the following information:

  • Your order number

  • The name of the product you received that was damaged, expired, incorrect, or unsatisfactory


    • Please, pack the shipment adequately to avoid damage during shipping. Indicate the following information clearly on the shipping package:

  • Return address.

  • Shipping address.

  • RMA number located below the shipping address.


    • We can not accept returns without a RMA number. If products are lost during shipping, we cannot issue a refund. Upon receipt of the authorized return items, we will credit your account for the cost of the product(s) less the original shipping charges (if apply). After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account.

    Our Mailing Address:
    1835 East Hallandale Beach Blvd. # 438
    Hallandale Beach, Fl 33009

    Products and claims made about specific products on or through this site have not been evaluated neither by NutraExpress or the United States Food Drug Administration nor any company or third party related to, or linked to NutraExpress, and are not intended to diagnose, treat, cure or prevent disease. The information provided on this website is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. Do not self-diagnose, you should consult with a health care professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

    Product reviews and ratings by previous or current customers are not intended as a substitute for appropriate medical care or advice. Please consult to your health care specialist prior to take advantage of the reviews given.

    Your purchase is guaranteed directly by NutraExpress.com. The manufacturers of the brands we sell are not obligated to warranty these products.

    Promotions, discounts and prices are subject to change without notice.

    NutraExpress.com is not an authorized seller of the brands we sell and is in no way affiliated with, authorized, sponsored or related to the manufacturers of the brands mentioned in this web site store. All trademarks are property of their respective owners.

    All contents © Copyright 2009 Nutraexpress.com. All rights reserved.